Account and data holds your agreements and documents, your settings and your privacy controls.
Where you find it
Open the Account tab and tap Account and data. The screen shows your name, your number, the car you hold and your rating, then four groups: Your work, Settings, Privacy and data and Help.
Elements
| Row | What it does |
|---|---|
| Your slots | Your line and your next slots. See Your slots and the season pick |
| Documents | What is on file and what expires when. See Documents you need |
| Your agreements | The two agreements and the Driver Data Notice. See Your two agreements |
| Bank account | Where your monthly statement is settled. See Your bank account and VAT number |
| Driver Standards | The conduct rules for platform rides. See Driver standards |
| Language | Phone default, or English, Spanish, Portuguese, French or Dutch. Incident reports for the insurer stay in English |
| Safety and notifications | SOS, your SOS contacts, quiet hours, notifications and accessibility. See Notifications and quiet hours |
| Keep GuyWay running | Android only. The steps for your phone's make that stop it putting GuyWay to sleep while you are online. Without them, your position stops reaching GuyWay and offers go to other drivers |
| Phone number | The number on your driver record. GuyWay changes it, not the app. See If your number changes or your SIM is lost |
| Where you're signed in | Every device signed in to your account, with when it was last used. End signs out one; Sign out my other devices signs out all but this phone. A phone on a ride loses ride tracking until it signs in again |
| Driver Data Notice | The version you confirmed. See Your data |
| Download your data | Everything GuyWay holds about you, as one file, saved where you choose |
| Delete my account | See below |
Accessibility
On Safety and notifications, under Accessibility:
| Switch | What it does |
|---|---|
| Flash the screen for an offer | For when the alert cannot be heard |
| Large type | Text a fifth larger, for a phone on a mount |
| Read the offer aloud | The pickup, the distance and the fare, spoken |
Deleting your account
Tap Delete my account. The screen lists what is erased, what GuyWay must keep and why. Type the word it asks for and tap Delete anyway.
| Rule | Detail |
|---|---|
| Not yet possible | While a car is still signed out to you, or a ride is unfinished. The screen says what to settle first |
| After deletion | You are signed out on every device. The ride and payment records GuyWay is required to keep no longer carry your name or your number |
| Money | Amounts owed either way on your statement are still settled after deletion |
| Unsent incident report | It can no longer be sent once the account is deleted. Send it first |
Related: Your data, Notifications and quiet hours, App problems