Every driver signs two separate agreements with GuyWay Inc. One is about the car. The other is about the platform and how your fares reach you. They are separate on purpose, and both treat you as an independent operator who rents a car and takes rides through the platform.
Where you find it
Both signed copies are sent to you after signature. In GuyWay Driver, open Profile and tap Agreements to read them again.
Elements
| Agreement | What it covers |
|---|---|
| Driver Vehicle Rental Agreement | The car you rent: slot packages by days, nights and weekends; rent tiers by volume; unreserved slots offered at a published premium or discount; the slot release credit when you give a slot back with notice; personal use as a bounded allowance with a km cap; the charging card and the hub charger, reserved for the car; the GuyWay livery, which stays on; hub CCTV; rent abatement when the car is unavailable for more than 48 hours through no fault of yours; the clause 6.3 immobilisation guards; damage, the excess and the waiver |
| Driver Platform Agency Agreement | Your platform access; GuyWay collecting fares as your payment agent and deducting the published charges; the monthly statement; the brand kit worn on platform rides only; the Driver Standards; the rules on riders' contact details; telematics; the insurer's approval; set-off; arrears; your personal data |
Rules that apply
| Rule | Detail |
|---|---|
| The fare is yours | GuyWay collects it as your agent and deducts only the published charges |
| Platform rides only | No riders carried outside the platform in a GuyWay car |
| Riders' details | Never keep a rider's number or address, never solicit a rider |
| Driver Standards | Published in the app and on guyway.gy. Routine updates apply on publication. A change that materially raises your obligations or costs comes with 30 days notice and a right to leave without charge |
| Telematics | Must never be tampered with. Tampering is a breach that cannot be cured |
| Insurer | If the insurer withdraws its approval of you, both agreements end |
| Set-off | Amounts you owe and amounts owed to you may be set off against each other |
| Arrears | An amount 30 days overdue becomes due in full |
| Assignment | Each agreement can move to a successor of GuyWay on written notice, with no new signature |
| Disputes | Mediation first, then arbitration in Georgetown; small claims may go to the Magistrates' Court |
| Signing | Take the time you need to read both agreements, get your own legal advice and ask GuyWay questions before you accept. Typing your name in the app is your signature. You can ask to sign on paper at the hub instead |
Note nothing said by a dispatcher or a member of the team changes an agreement. Only a written variation does.
Related: Apply to drive with GuyWay, Driver standards, When a car can be immobilised