The Driver Data Notice, version 1.5 of 28 September 2026, explains what GuyWay collects about you, why, and for how long. You confirm it in the app by typing your full name. Version 1.5 is in force: you cannot go online until you have confirmed it. A later version is announced in the app; you may choose Later until the date it takes effect, and from that date you cannot go online until you have confirmed it. It is a notice, not a consent you can withdraw: the data it describes is what the agreements need to work.
Where you find it
In GuyWay Driver, open Account and tap Driver Data Notice. The app shows when you confirmed it and the name you typed. The data contact is named in section 1 of the notice.
Elements
| Data | Why it is collected |
|---|---|
| Identity and licence details | Vetting, the insurer's approval, the yearly recheck |
| Phone number | Sign-in, WhatsApp notices, calls from ops |
| Car telemetry while you hold the car | The location, condition and operation of the car. Used for dispatch, charging, the statement and safety |
| App and phone data while you are logged on | Location, and how the car is driven. Used for dispatch and safety |
| Trip and platform records | Records of the trips and trip requests handled through the platform. Used to run and plan the service, and for the statement |
| Ratings and comments | Two-way ratings after every ride |
| Hub CCTV | Recorded at 2874 Greenfield, Providence, for the security of the cars and the yard |
| Statement records | Fares, charges, rent, settlements, queries |
| Documents | The copies listed in Documents you need, scanned in the app front and back and stored encrypted |
| Details read from your documents | An automated assistant reads the printed details; you check them and staff review the document |
| Profile photo | Taken with your phone camera in the app and shown to riders |
Rules that apply
| Rule | Detail |
|---|---|
| Who sees it | The operations team, on a need-to-know basis, and the insurer for approval |
| Suppliers | Processing partners act for GuyWay and are not named in the agreements; GuyWay stays responsible to you |
| Retention | Trip and platform records, statements and your agreements: up to the term of your agreements plus 8 years. The rest for the periods in the notice's table |
| Access and correction | Ask the data contact in section 1. GuyWay answers within 30 days |
| Off the platform | The app records your location only while you are logged on. The car's telemetry is read while you hold the car; when the car is returned, nothing more is collected about you |
| Law | Guyana's Data Protection Act 2023 was not yet in force as of March 2026; the notice applies GuyWay's own rules until it is |
Statuses and transitions
| Status | Meaning | Reached from | Leads to |
|---|---|---|---|
| Not acknowledged | Shown but not confirmed; Later is offered until the in-force date | Sign-up, or a new version | Acknowledged |
| Acknowledged | Accepted in the app | Not acknowledged | Activation |
| Updated | A new version published; it takes effect 30 days later | Acknowledged | Acknowledged again. After the in-force date, going online waits for it |
Related: Documents you need, Your two agreements, Notifications and quiet hours