Georgetown launch:  August 2026 — all-electric fleet.
A relaxed passenger inside a GuyWay Tesla ride, with Stabroek Market clocktower visible through the windscreen
Home/Safety
The safe way.

Safety isn’t a feature.
It’s the operating model.

Vetted drivers. Trackable trips. Real people behind every SOS. Here’s what that looks like in practice.

Screened
100%
Every driver passes in-person onboarding, document, and background checks.
SOS response
<60sec (target)
Time-to-human for in-app SOS. SOS is 24/7 during active trips; other support is 7am–11pm daily.
Trip visibility
Live
Route, plate, and ETA shared to anyone you pick.
Rating floor
4.5
Ratings under 4.5★ trigger a coaching review; repeat issues remove the driver.
Before you ride

We vet the driver before the app shows the driver.

01

In-person interview

Every driver sits with our team in Georgetown. We meet, we talk, we verify.

02

Document & record check

Licence, GPF police clearance, insurance, vehicle fitness. No shortcuts.

03

Safety training

Defensive driving, de-escalation, accessibility, and our zero-tolerance policies.

During your ride

Every trip, watched.

The app keeps a live trace from pickup to dropoff. One tap shares your route with anyone. The SOS button routes to a real safety team, with GPF on speed-dial.

  • Share my trip
    One tap sends your live route, vehicle, and plate to anyone you choose.
  • Route-off-course alerts
    If your trip deviates significantly, we check in.
  • In-app SOS
    Big button on the trip screen. Connects to our safety team — we stay on the line, coordinate GPF if needed.
A smiling GuyWay driver in a branded yellow polo at the wheel of an electric Tesla in Georgetown — vetted drivers, traceable trips, real safety team on call
Annual transparency report

We’ll publish the numbers that matter.

Once a year, every year, we’ll publish a public report with the metrics that tell you whether we’re doing this right — not the ones that make us look good.

First report: 12 months after launch.

  • SOS response times
    Median and 95th-percentile seconds to human pickup.
  • Incidents & resolutions
    How many, how we handled them, what changed afterwards.
  • Driver earnings, honestly
    What drivers took home — medians, not marketing averages.
  • Emissions avoided
    Tonnes of CO₂ displaced vs. an equivalent ICE baseline, with methodology.

Feel safer,
from day one.

Join the waitlist and be among the first to ride GuyWay in Georgetown.