The pickup PIN is a short code the app gives you for each ride. The driver enters it before the ride starts. It proves that you are getting into the car booked for you, and that the driver is the one GuyWay sent.

Where you find it

The PIN appears on the ride screen as soon as a driver accepts, next to the driver's name, the car and the plate. When you booked for someone else, the PIN is sent to the number you entered for them.

Elements

Element	What it shows
Driver name and photo	Who is coming
Car and plate	The Tesla Model 3 to look for
Pickup PIN	The code to give the driver
ETA	When the car is expected at the pickup

How it is used

Step	Who	What happens
1	Driver	Arrives and taps Arrived. The app tells you the car is there
2	Rider	Checks the plate against the app, then reads the PIN to the driver
3	Driver	Enters the PIN. A wrong PIN is refused
4	Both	The ride starts, and the trip is recorded from that moment

Rules that apply

Rule	Detail
Never get in without a match	If the plate or the driver does not match the app, do not get in
The PIN is for this ride only	A new ride gets a new PIN
The driver never asks for it by phone	The PIN is given in person at the car
No PIN, no ride	A driver cannot start the trip without it. Check with GuyWay operations for how many attempts the driver app allows

Warning Anyone who offers you a ride without asking for the PIN is not driving for GuyWay on that ride. Report it on WhatsApp at +592 655-7775.