A GuyWay account belongs to an adult. A rider under 18 travels with an adult, whose account carries the ride. The driver may refuse to start when a child is alone at the pickup.
Where you find it
In the rider terms, and in the app under Settings, Privacy centre, Riders under 18.
Rules that apply
| Rule | Detail |
|---|---|
| Account | Only an adult can hold an account and book |
| Travelling | A rider under 18 travels with an adult in the car |
| Responsibility | The account holder answers for the fare, the conduct in the car and any fee |
| The pickup PIN | Given to the account holder or the named rider, who must be present |
| Child seat | Ask for one in the booking note. Availability on the day is not guaranteed |
| School runs | Not offered as a service. Each ride is booked and accompanied like any other |
Related: Book a car for someone else, The pickup PIN