Normal use of the car is never charged. A fee applies only when a rider damages the car or leaves it needing professional cleaning. The rider terms set this out.
Where you find it
As a separate line on the trip under Activity. It is not part of the fare.
Rules that apply
| Rule | Detail |
|---|---|
| Amount | GYD 3,000 to GYD 20,000, depending on the damage |
| Evidence | The driver must send photos from the driver app. No photos, no fee |
| Approval | GuyWay reviews the request before anything is charged |
| Who receives it | The driver, who bears the cleaning or repair |
| Dispute | From the trip, under Report a problem or dispute a fare |
Related: Fares explained, Report a problem or dispute a fare