Do this when your company wants its staff to ride on one account with one monthly statement.
Before you start. Today the account is opened by the GuyWay account manager, not from the app. Have ready: the company name, a billing email, a contact phone number, the list of employees who may book, and, if you want them, your cost centres and project codes. A master services agreement and a KYC pack are available on request.
Steps
- Open the app, tap Account, then GuyWay for Business, and tap Ask about a business account. That opens a ticket and the account manager contacts you. You can also write to partners@guyway.gy or message +592 655-7775.
- Agree the account details with the account manager: billing email, invoice cycle (monthly), and an optional budget per month in GYD.
- Send the list of named riders. Each one needs a name and a mobile number; only these people can book on the account.
- Send your cost centres and project codes, if you use them. Riders pick one at booking.
- Set the spend rules you want: a monthly budget, or limits per rider.
- Sign the master services agreement when you want one.
- Ask each named rider to open the GuyWay app, where the business account now appears as a payment method.
What happens next
The account gets a code, for example ACME-01, and each named rider is linked to it. A ride paid on the account is not charged at the end of the ride; it goes on the monthly statement, billed by card, MMG or wire. Receipts still go out after every ride.
Duty of care features apply to every business ride: trip share, SOS and vetted drivers. Per-ride carbon data is on the roadmap and is not delivered yet.
Note Self-service setup in the app is planned. The app can open the enquiry and, once your number is linked, shows the business account as a payment method with a field for your cost centre or project code at booking. Every other change is made by the account manager on request, including adding or removing a named rider.
If something goes wrong
| Problem | Likely cause | Fix |
|---|---|---|
| A rider cannot see the business account | Not on the named list, or a different mobile number | Send the correct number to the account manager |
| A ride was charged to a personal card | The rider did not pick the account at booking | Ask the account manager to move the ride to the statement |
| The budget was reached | Spend rules stopped further rides | Raise the budget with the account manager |
| The account is inactive | Billing not settled | Contact the account manager |
Related: Export the statement, Payment methods, Receipts