The statement is the monthly account between you and GuyWay. GuyWay collects your fares as your payment agent, deducts the published charges and the slot rent, and settles the net balance with you. Months are Georgetown months.
Where you find it
In GuyWay Driver, open Earnings. The top of the screen shows today, this week and this month, and the cash you are holding for GuyWay. Under Statement, pick the month. Every line is listed below it, and tapping one opens Question this line. The team builds the same document on the operations console under Reports and Driver settlement, and sends it to you as a file.
Elements
| Line | What it holds |
|---|---|
| Fares collected | Every completed ride, with the ride number, the date and the fare |
| Tips in the app | Tips riders added in the app, 100 percent yours |
| Platform fee | 10 percent of fares |
| Payment processing | 2 percent of fares |
| Slot rent | The packages you held in the month, at the published rent |
| Slot release credit | Credit for slots given back with notice |
| Rent abatement | Credit when the car was unavailable for more than 48 hours through no fault of yours |
| Published charges | Cleaning, late return, failed handover, administration, brand kit, see Published charges |
| Personal use over allowance | Km above the allowance at the published rate |
| Damage recovery | An instalment of at most one third of the net balance |
| Adjustments | Corrections agreed after a query, with the reason |
| Net balance | What is settled to you, or what you owe if the charges exceed the fares |
Rules that apply
| Rule | Detail |
|---|---|
| Month | 1st to the last day, Georgetown time |
| Settlement | The net balance is settled monthly by bank transfer or MMG. Check with GuyWay operations for the day of the month on which the settlement is made |
| Drives and charges | Every drive and every charge on the car is read from the car and attributed to the driver who held it |
| Flagged rows | A drive with a gap in the car's reporting is kept on the statement with a flag, so a dispute is argued over the row itself |
| Set-off | Amounts owed each way are set off against each other |
| Arrears | An amount owed by you and unpaid for 30 days becomes due in full |
| Queries | Raise any line within 30 days, see Question a line on your statement |
Statuses and transitions
| Status | Meaning | Reached from | Leads to |
|---|---|---|---|
| Open | The month is running | Month start | Closed |
| Closed | Figures fixed at month end | Open | Settled |
| Settled | Net balance transferred, reference recorded | Closed | Queried or final |
| Queried | A line under review | Settled | Adjusted on the next statement |
Related: Published charges, Personal use of the car, Question a line on your statement