An airport ride is a ride to or from Cheddi Jagan International Airport (CJIA) at Timehri, or Ogle (Eugene F. Correia) Airport. It is priced on the same distance tariff as any other ride, and the rider has a longer free wait at the pickup.
Where you find it
The offer is labelled Airport transfer. The offer and the ride screen show the flight number when the rider gave one. A scheduled airport ride also shows on the Rides tab under Upcoming.
Elements
| Element | What it shows or does |
|---|---|
| Flight number | The rider's flight, entered at booking |
| Flight tracking | An early or late flight re-times the pickup at no charge to the rider. The pickup time is the landing |
| Landing | When the platform knows the flight has landed, you get "Your rider has landed". Tap Send: I'm here and will wait for you to tell the rider |
| Meeting point | Outside the terminal entrance. Riders are told their driver meets them there. There is no GuyWay desk or counter |
| Fare | The same per-km tariff as every ride, from the first kilometre (no kilometres included); the app shows the fare at booking. There is no separate airport fare and no airport surcharge. Tolls are added at cost. Current figures: /fares |
| Price jumps | Never |
Rules that apply
| Rule | Detail |
|---|---|
| Free wait | 60 minutes after a tracked flight lands, for immigration, baggage and customs. Without a tracked flight, 30 minutes from I have arrived |
| No-show | Only after the free wait has run out, and after you have messaged or called the rider through the app. Any no-show fee the rate card sets is all yours; none at the moment. See Cancel a ride or record a no-show |
| Charge | The trip and the road back to the hub must fit in the charge with 15 percent in reserve |
| Booked airport rides | Offered to drivers online from 120 minutes before the pickup. The first to accept has it |
| Executive | An Executive car within 5 minutes of the nearest car is asked first for airport rides |
The pickup stand
Where the desk has set up a pickup stand, Home shows a row with how many cars are waiting and Join. You must be at the stand to join.
| What you see | Meaning |
|---|---|
| "You are next in line." | The next pickup from the stand is offered to you first |
| "You are number" and your place | Your place in the queue and how many cars are ahead |
| Leave | Takes you out of the queue |
The driver who joined first is offered first.
Note allow for the rider's walk from the arrivals hall before you record a no-show.
Related: Navigation, stops and waiting, Scheduled rides and the Rides tab, How rides and zone suggestions are shared