The Privacy Notice explains what GuyWay collects, why, and for how long. Open it under Settings, Terms and privacy.
The Privacy centre
Account tab, Settings, Privacy centre.
| Section | What is there |
|---|---|
| Your GuyWay at a glance | Days with GuyWay, trips taken, your rating, CO₂ avoided |
| Browse your data | Trips, Ratings, Account |
| Your data | Request your data |
| Your choices | Offers and suggestions, and Location access, which opens your phone's settings |
| More | Where GuyWay operates, Riders under 18, the Privacy Notice and Delete account |
Request your data
Before you start. Your email must be confirmed. If it is not, tap Confirm email first. See Account checkup.
- Open Request your data and tap Request my data.
- Enter the code GuyWay sends to your phone.
- Tap Send request.
- Open the email from GuyWay and click the link to confirm. The link works once, for 48 hours.
The report is a PDF covering your account, trips, payments, ratings, support, messages, checkup, contacts and places, choices and the terms you accepted. It is emailed 72 hours after you confirm, with a download link that works for 7 days. Each step also shows in Inbox.
You can cancel with Cancel request until the report is sent. You can ask again 7 days after a request.
Related: Delete your account, Your account and settings