If the driver has arrived and messaged or called you, and you are not at the pickup when the free wait is up, the ride can be closed as a no-show. The no-show fee is the one the app shows; at the moment it is GYD 0. The free wait is 15 minutes in the street and 30 minutes at the airport. To dispute it, use Report a problem or dispute a fare on the trip.
What is a no-show fee?
The fee for not being at the pickup when the free wait is up. None at the moment.