If the driver has arrived and messaged you, and you are not at the pickup 5 minutes later, the ride is closed as a no-show and GYD 500 is recorded. The app will not let a driver close a ride as a no-show unless it has seen that message. Nothing is taken at the time: the fee is added to your next ride and shown before you pay it, your first fee in any 30 days is waived, and an operator can drop a fee you dispute without escalating it.
Question
What is a no-show fee?
GYD 500 when you are not at the pickup 5 minutes after the driver arrives and has messaged you.