Question

What charges can appear on my statement?

Published charges only: cleaning, late return, failed handover, administration, brand kit, damage recovery.

Updated
12 September 2026

Only the published charges: cleaning, late return, failed handover, administration, the brand kit, and damage recovery. Damage recovery is capped at the insurance excess of GYD 165,000, is zero when you are not at fault, and is recovered in instalments of at most one third of the net balance of a statement. A repair invoice is shared before anything is recovered.