How does SOS work in the rider app?

Hold SOS for one second. Operations is alerted and your trusted contacts get a tracking link.

Updated
5 October 2026

Hold Hold SOS on the ride screen for one second; there is no confirmation step. GuyWay operations gets a critical alert with your ride and the car's position, and every trusted contact is texted a tracking link. The driver is not told. If you are in immediate danger, call 911 first.