Open the ride under Activity and tap Report a problem or dispute a fare, then pick what went wrong. Rides from the last 7 days get an answer on the spot; older rides, safety and company rides go to a person. If you paid more than the price shown, by more than GYD 200, you choose the difference back or 120% of it as ride credit. You can also write on WhatsApp at +592 655-7775. See Report a problem or dispute a fare.
How do I dispute a fare?
From the trip, under Report a problem or dispute a fare. Rides from the last 7 days get an answer on the spot.